Suggestion System: Employee Powered Continuous Improvement.
Your employees are your eyes and ears. They speak to your customers. They negotiate with your vendors. They know what is working and what is broken. You need to know what they know as soon as they know it. ManageHub makes it easy to establish strong lines of communication with our innovative (and fully integrated) suggestion and issues resolution system.
ManageHub’s Suggestion System and Issue Resolution initiates an ongoing cycle and culture of continuous improvement:
—Assign each suggestion and issue to its relevant Manager, Department, and/or process team to alert the right people.
—Open direct lines of communication between your employees and your process-teams.
—Create a culture where employes are comfortable and encouraged to share ideas, suggestions, and problems with the relevant process-teams.
—Empower process teams to vet and resolve the issues related to their areas of responsibility and expertise.
—Leverage the knowledge, ideas, and insights of your employees to improve product quality, consistency, customer satisfaction, and eliminate waste.
—Use suggestions and/or issues to create a communication workspace where participants work to resolve issues without the need for meetings, email, interruptions, or distractions.
The ManageHub Suggestion System creates a highly flexible organization that is able to outmaneuver its competition by empowering employees to drive the right information to the right people. With one click of the discussion icon on the ManageHub home screen, a user can report a customer complaint, suggest a way to reduce waste, improve productivity, increase quality, open a new market, report competitive intelligence, or share an idea, all directed towards its relevant manager, department, and process team.